The Results Are In
Last month Realcold conducted a customer satisfaction survey
which was sent out to our Australia database.
Overall the results were extremely positive with the majority of
our customers saying that we're in the right locations, we're
accessible, our staff are knowledgeable and offer great customer
service. Plus we have the stock they need and the brands they want
with good pricing to match.
- 83% of Realcold customers rate our staff's product
knowledge as good to very good.
- 90% of Realcold customers rate our customer service as
good to very good with our Hamilton branch scoring a 100% very good
- 94% of Realcold customers agree that we stock the products
The feedback from this survey will ensure Realcold can continue
to offer exceptional customer service combined with a high quality
As part of the survey, Realcold gave away a Gree Cozy 3.5kW Hi Wall Air Conditioner
which was won by John Swan from Tamworth. Congratulations!